About Us

Our Brand is built on a passion for sport, product, and service. Our team has worked relentlessly over the past 30 years to ensure we connect athletes worldwide with the best choice of products. We make it our mission to engage with and awaken the passion within our customers; we strive to produce the best possible experience and want them to love sport and sport products as much as we do. We are a lively band of professionals, dedicated to change the world of sports retail.

As we look to grow the Pro-Direct on-line retail brand into physical stores and omni channel, this is an excellent opportunity for someone looking to develop their career opportunity within retail management and the sports marketplace.

Job Description

With a real focus on customer experience, our Store Manager will be key to driving the success of our store. As a Store Manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customer; you’ll do this by making a positive impact in the following areas:

Team Leadership & Management

- Lead and manage teams across the floor in the store.
- Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
- Create an engaging working environment for colleagues.
- Providing on the spot feedback and celebrating success.

Sales and Operations

- You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum
potential across the floors.
- Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals
and brand knowledge.
- Maintain optimal inventory levels through regular counts, seasonal adjustments, and management of specials or sales
items.

Customer Service and Experience

- Exhibit and promote exceptional customer service standards, leading by example for staff behaviour.
- Implement security and safety measures to guarantee compliance with health and safety regulations.
- Monitor and audit inventory levels, handle damaged merchandise appropriately, and establish strategies to prevent
losses.

Visual Merchandising
- You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards
that align with the Brand

About You

- Recent Retail Management experience.
- Passion for retail and people.
- Confident leader who can motivate and challenge others to deliver.
- Detail orientated.
- Ability to communicate at all levels.
- A desire and hunger to be the best.
- Promote our Brand and our culture to internal and external parties.

The Rewards:

- Competitive basic salary
- Bonus
- 40 hours per week, permanent contract

To apply, please send your CV and Cover Letter to hrrecruitment@prodirectsport.net