Henri-Lloyd is looking for a new Assistant Manager to join the team in our Clarks Village Outlet store. You will assist in promoting business opportunities through the use of excellent customer service skills, making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.
To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.
Assistant Manager Responsibilities:
- Ensuring company policies are followed.
- Maximising profits in store.
- Training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Working closely with the store manager to lead staff.
- Assisting in retail inventory.
- Assisting customers whenever necessary.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Maintaining merchandise and a visual plan.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the store manager accurately and efficiently.
Assistant Manager Requirements:
- High school or equivalent education level.
- Must be self-motivated and possess the desire for self-development.
- Can work autonomously when required.
- Be a team player.
- Be dedicated to customer satisfaction and a great customer experience.
- Experience as an assistant store manager or with retail store management.
- Hours required – 40 p/w (5 out of 7 days)
- Immediate start required.
If you are interested in the position and would like to apply, please send a Cover Letter & CV to: email@example.com
If you have not received any correspondence within 10 days of your application, unfortunately on this occasion you have been unsuccessful.