As a Store Manager you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team. As a Luxottica ambassador you will role model the Luxottica characteristics and the Sunglass Hut culture.
Recruit, lead, motivate and inspire your team to succeed in store as well as support them in developing their careers with Sunglass Hut.
Create an engaging and positive working environment following the Sunglass Hut experience.
Establish a store culture that embraces diversity and maximises the learnings from a diverse team.
Lead store team to deliver brand story and Sunglass Hut experience through effective store management.
Putting Customers First
Deliver memorable customer service and exceptional product knowledge.
Maintain inspiring visual merchandising in store as per guidelines.
Ensuring that the store is always on top of the competition by being commercially focused.
Deliver Great Results
Oversee the store’s day-to-day operations.
Ensure all KPI targets and expectations are delivered.
Ensure costs are kept to a minimum and stock loss is in within company guidelines.
Regularly analyse sales performance, maximising strengths and reviewing poor performance to establish an action plan for improvement.
To follow all company policy and procedures to ensure safety and security of the business.
Network effectively with internal and external stakeholders.
Keep abreast of and be knowledgeable of competitor activity.
This is not an exhaustive list of duties and you may be requested to preform any other duties deemed reasonable by you line manager
Network of interaction:
Head Office team, (HR, Product, Customer Service etc)
Customers and general public
Couriers and delivery companies
Shopping Centre Management
Department store teams
Persuading and influencing
Coaching and development
Communication and listening
Structure approach to management tasks
Ability to meet deadlines
GCSE’s or equivalent experience
Previous strong retail management experience.
Please send CV and covering letter to Nicola.firstname.lastname@example.org