You will find our Guest Services team within the Guest Services Hub, situated in Pear Court. We are open every day 10am - 5pm. The team are ready to answer any questions you may have and help you make your visit even more relaxing and enjoyable.
Guest Services can also be contacted on 07392 154 915.
Our Guest Services team is trained in Dementia Awareness and has received Disability & Diversity training.
Here at Clarks Village, we are working hard to say, "Welcome" — to as many people as possible, every single day.
We recognise that 20% of adults in the UK have a disability and, of these, 80% have ‘invisible’ or hidden impairments.
Our staff members are offered disability training and we have a number of services to help make a visit to Clarks Village more comfortable and welcoming for all customers.
Some of those services include quiet spaces and shopping hours, as well as sensory aids, mobility assistance and disabled access throughout the centre.
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