Our Guest Services team can be contacted on 07392 154 915.
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Clarks Village hosts 1,400 spaces, including disabled spaces across three sites; Grange, Northside and Southleaze, with additional parking in the area (including Southside & Cranhill Road).
There are 7 coach parking bays which are located at the entrance to Southleaze Car-Park.
Our main car parks are not suitable for campervans or motorhomes, but with prior arrangement, visitors can park in our employee car park. However, it is essential that you call our Control Team on 01458 840 064 and register your vehicle details. Postcode reference - BA16 0BH.
We welcome well-behaved dogs at Clarks Village. Please consider if you visit during busier times, and you find yourself in a queue, that your four-legged companion is happy to wait with you.
Assistance dogs are of course welcome, and the majority of our stores welcome dogs into their shops - look out for the dog icon or ask the team.
There are 4 convenience blocks within the Village, which are situated at our major entrances; The Grange, The Cornish Bakery (Farm Road), Next Clearance and at the Children’s Play Park (Museum / Clarks HQ / High Street entrance).
Please be aware that to maintain guest safety not all the toilet blocks will be open at all times. (June 2020)
You can find our Amazon Lockers near the Next Outlet (at Northside Car Park). June 2020: These are currently NOT available.
Our cash machines are situated behind our Fiorelli store and do not charge for this service.
For any lost property enquiries, please contact Guest Services on 07392154915.
For out of hours, please contact our Control Team on 01458 840 064.
If you discover lost property whilst visiting us, please hand it into the nearest store or to our Control Team in the Management Suite (above M&S).
Baby Changing Services
Baby changing is available in each of our convenience blocks located around the village. We are pleased to have been awarded the ‘Positive about Breastfeeding’ award by Public Health Somerset, in partnership with the NHS. Please check signage for temporary closures of any toilet facilities for enhanced cleaning and social distance safety precautions.