We strongly recommend you pre-book & register before you arrive.
The Shopmobility service is available from 9am – 6pm (Monday - Saturday) and 10am - 5pm (Sunday). The service is not available on Christmas Day, when Clarks Village is closed. The shopmobility service is managed by our Guest Services Team. We introduced a brand new suite of scooters & chairs at the begining of August.
The service is provided FREE of charge.
To make it as customer friendly and convenient as possible, friends and family can of course collect the pre-booked scooter or wheelchair and take it back to the car park.
If you’re travelling alone and will find it difficult to collect your scooter / wheelchair from our Grange entrance. Please call Guest Services on 07484 532 941 when you arrive and give them your name, contact telephone number and location of the car park you are in. Our Guest Services team will then call you and arrange to bring your scooter / wheelchair to you as soon as possible (please bear with us if this is during peak periods). Thank you for your understanding and support. [The Grange entrance is adjacent to the main Clarks Village car-park off the A39 and offers easy access to the scooters and wheelchairs].
Please be aware that at busy periods all our scooters / wheelchairs may be all booked out ... to avoid disappointment we strongly recommend that you pre-book using the form below.
We understand that you may not arrive at the exact time you’ve booked the scooter and we do take that into consideration when allocating and managing the scooters. However, if you’re going to arrive more than 2 hours later than planned please call our reception and let them know; otherwise your scooter may well have been re-allocated by the time you arrive – thank you for your co-operation.
Register for Shopmobility
To make a Shopmobility booking please fill in the form below. Compulsory fields are marked with *