We strongly recommend you pre-book & register before you arrive.
The Shopmobility service is available from 10am – 5pm every day (except Christmas Day when Clarks Village is closed) and is managed from the Tourist Information Centre – making it more accessible to all our visitors, irrespective of which car park you use.
The service is provided FREE of charge, we just ask for a small returnable deposit.
To make it as customer friendly and convenient as possible, friends and family can of course collect the pre-booked scooter or wheelchair from the TIC and take it back to the car park.
If you’re travelling alone and will find it difficult to get to the TIC please phone 01458 447384 and discuss your situation with the team. When you arrive please call the TIC to let them know where you are parked, we will then bring your scooter / wheelchair to you as soon as possible (please bear with us if this is during peak periods). Thank you for your understanding and support.
We strongly recommend that you pre-book your scooter / wheelchair; to do so, please complete the form below.
We understand that you may not arrive at the exact time you’ve booked the scooter and we do take that into consideration when allocating and managing the scooters. However, if you’re going to arrive more than 2 hours later than planned please call the TIC and let them know; otherwise your scooter may well have been re-allocated by the time you arrive – thank you for your co-operation.
Register for Shopmobility
To make a Shopmobility booking please fill in the form below. Compulsory fields are marked with *