PizzaExpress | Deputy General Manager

Job description

Deputy General Manager

• Location: 94 High Street, Street, BA16 0EN
• Salary: £28,548 – £29,640
• Working pattern: Full-Time
• Contract type: Permanent

About the role

As Deputy General Manager, you'll be second-in-command at our vibrant pizzeria, helping to lead with energy and enthusiasm. You’ll work closely with the General Manager to drive the business forward, from managing profit and loss to seizing sales opportunities. Your role includes recruiting, training, and coaching a dynamic team to deliver unforgettable customer experiences. With ongoing support and development programmes, you’ll refine your leadership skills and take your career to the next level.

Key responsibilities

• Support the General Manager in all management duties.
• Maintain high standards of quality, safety, and food across the restaurant.
• Lead, motivate, and coach your team to achieve success.
• Ensure every customer enjoys an exceptional dining experience.

What we’re looking for

• Leadership skills: Proven ability to inspire and guide a team.
• Financial acumen: Experience with P&L management, budgeting, or financial analysis.
• Customer service excellence: A track record of delivering outstanding service and understanding customer needs.

Benefits

• Bonus scheme of up to 20%.
• A share of Tronc (card gratuities) distributed fairly across the team.
• Free meals on shift.
• Pension and life assurance schemes.
• 50% discount on food and drink when off duty.
• Wagestream access – up to 40% of earned wages before payday.
• Wellbeing support for you and your family.
• Referral bonus of £1,000 for recommending managers.
• Opportunities for development and career progression.

Who we are
Since 1965, we’ve been at the forefront of the UK’s pizza scene, growing into a multichannel, international brand. At the heart of our success is our belief in celebrating individuality.

Our values:

• Head: We’re customer-focused, commercially driven, and committed to high performance.
• Heart: We value honesty, diversity, and each team member’s unique strengths.
• Home: We create a welcoming space where everyone feels they belong.

Inclusivity
We’re proud to be an inclusive workplace, welcoming people from all backgrounds. Every application is assessed solely on your ability to do the job.

Reasonable adjustments
If you’re invited to an interview, let us know if you require any adjustments to support you during the process.

What is Tronc?
Tronc is our fair way of distributing card gratuities among the team. It’s shared between all staff – waiting and non-waiting – and is paid out with your wages at the end of each pay period.

Apply now!